Computer Basics – Windows 7/10 – Desktop IT Support Training
Troubleshooting & basic computer skills for IT helpdesk support technicians, fixes for printers, email & slow computers
Requirements
- To be able to use a computer in an office environment as an end user (i.e. be able to use Office applications and browse the internet)
Description
This computer basics training / helpdesk tech support course assumes that you have some previous knowledge of the fundamental basics on how to use a computer and covers the basic IT desktop support issues that can come up in a company computer network on a daily basis, assuming your PC is running Windows XP, 7 or 10, covering everything from installing missing printers to troubleshooting problems with email messages. Some examples of included modules are as follows:
Physical Checks
When Your PC is Slow
Identify Your Operating System
Hostnames and IP address
Monitor Settings Overview
Who this course is for:
- People who use computers on a daily basis but would like to be able to solve basic issues themselves without having to ring IT support
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