The Business Analysis Certification Program is aligned with the (Business Analysis Body of Knowledge Guide) BABOK version 3 and has a total of 14 sections that are also presented as individual courses for your convenience.

1. Introduction to Business Analysis. Foundational concepts related to business analysis. First we’re going to look at business analysis and what it is, what a business analyst does, and some of the core concepts related to working in this field. Then we’ll look at some of the key terms, such as stakeholder, requirements, and design.

2. Business Analysis Planning and Monitoring. The tasks in this knowledge area produce documents that direct you as a business analyst throughout a project. These documents include the general approach you’ll take, the plan for engaging stakeholders, and how you’ll manage information, and changes to the requirements.

3. Business Analysis Elicitation and Collaboration. Find out how business analysts identify and reach agreements with stakeholders on requirements. The tasks in this knowledge area describe how you as a business analyst reach a mutual understanding of various types of business analysis information with stakeholders. The activities associated with this task include workshops, surveys, and ad hoc collaboration and conversations.

4. Business Analysis and Requirements Life Cycle Management.  Requirements are the foundation of all your business analysis activities. If the objective of a project is to deliver solutions that best meet requirements, then you’d best keep a close eye on those requirements and the designs that address them. So, we’ll look at what your role is in tracing and maintaining requirements and designs.

5. Business Analysis and Strategy Analysis. It covers everything from assessing the current state of operations, doing some visioning regarding a desired future state, determining what the risks are that will need to be managed, and then coming up with the best strategy for realizing the desired future state.

6. Business Analysis and RADD: Requirements Definition. This course covers the first three tasks, which involve creating a list of requirements and then verifying that they are of sufficient quality to be used for further work. And then, validating them to ensure they deliver benefits to the stakeholders, align with business goals, and align with the objectives of the change.

7. Requirements Analysis and Design Definition. Related to creating a requirements architecture. You develop a set of designs and analyze those to determine where the best value is. The final step is to develop the solution recommendation that represents the best design.

8. Business Analysis and Solution Evaluation. It involves measuring and analysing solution performance as well as identifying limitations within the solution and the enterprise that may be keeping the solution from reaching its full value potential. The final task is to recommend actions to remove the limitations and thereby increase the value of the solution.

9. Analytical Techniques Used for Business Analysis. Analytical techniques assist the business analyst to identify problems and to find solutions. This course will introduce Analysis Tools for Scoping and Planning, Models that Support Business Analysis and Analyses that Support Decision making.

10. Activities and Tools Used for Business Analysis. The categories of techniques covered in this course include idea generation and data gathering techniques that you can use with groups, such as brainstorming, collaborative games, and workshops. We’ll also look at decision-making techniques, such as estimation and prioritisation.

11. Documentation and Criteria Used for Business Analysis. Some of them are glossaries and business rules you’ll need, others are documents you’ll create that contain business cases, use cases, and user stories. The final type of documents we’ll look at contain metrics and criteria you’ll use for evaluating performance and establishing requirements.

12. Business Analysis Competencies: Personal Skills.  These competencies represent skills and knowledge that all business analysts should have in order to excel at their jobs. There are six categories of competencies altogether, and in this course we’ll be looking at three of them: analytical thinking and problem solving, communication skills, and interaction skills.

13. Business Analysis Competencies: Professional Effectiveness. Covers behavioural characteristics such as personal accountability, trustworthiness, adaptability, and organisation and time management. We’ll also look at various areas of business knowledge that are important to business analysis. Finally, we’ll talk about some of the tools and technology that business analysts use on the job.

14. Business Analysis Perspectives, we’ll be looking at five different perspectives from which business analysis may need to view their work. Perspectives are used within business analysis to provide focus for the tasks you will carry out. They’ll also come with a set of techniques that are specific to the context of the change initiative.

That’s it! Now go ahead and push that “Take this course” button and see you on the inside!